Terms of Use

1. About QuickGuard360

QuickGuard360 provides information concerning managed IT, cybersecurity, virtual chief information security officer services, cloud services, technology consulting, and related business services.

QuickGuard360 may be contacted at:

Email: privacy@quickguard360it.com

2. Eligibility and Authority

The website is intended for businesses and authorized business representatives located in the United States.

You must be at least 18 years old and legally capable of agreeing to these Terms.

If you access or use the website on behalf of a company or other organization, you represent that you have authority to act for that organization and to bind it to these Terms.

The website is not directed to children under 13.

3. Website Purpose

The website provides:

• general information about QuickGuard360;
• descriptions of potential services;
• educational information;
• business and technology resources;
• contact and consultation-request functionality; and
• links to approved third-party destinations.

Website content is provided for general informational and marketing purposes. It is not a substitute for advice based on an assessment of a particular organization’s systems, risks, contracts, legal obligations, insurance requirements, or business circumstances.

4. No Client Relationship

Accessing the website, submitting a consultation request, exchanging email, receiving an automated confirmation, scheduling a meeting, or participating in an initial conversation does not create a client, advisory, fiduciary, managed-services, consulting, or other professional relationship with QuickGuard360.

QuickGuard360 has no duty to provide services, monitor systems, preserve information, investigate an incident, respond within a particular period, or take action on a visitor’s behalf unless those obligations are established in a written agreement signed or otherwise formally accepted by authorized representatives.

Services begin only under an applicable written agreement.

Do not delay emergency, legal, regulatory, insurance, incident-response, or technical action while waiting for a response to a website submission.

5. Separate Service Agreements

Managed IT, cybersecurity, vCISO, cloud, project, support, and other paid services are governed by separate written agreements.

Those agreements may include:

• service descriptions;
• exclusions;
• fees and payment terms;
• service levels;
• support hours;
• after-hours terms;
• customer responsibilities;
• security responsibilities;
• confidentiality;
• data handling;
• incident notification;
• limitations of liability;
• indemnification;
• dispute procedures;
• termination rights; and
• other engagement-specific provisions.

If these website Terms conflict with a signed service agreement concerning paid services, the signed service agreement controls with respect to those services.

Nothing on the website modifies an existing signed agreement unless the agreement expressly permits that modification.

6. No Professional or Regulatory Advice

Website content does not constitute:

• legal advice;
• regulatory advice;
• accounting advice;
• insurance advice;
• investment or financial advice;
• an audit opinion;
• a certification opinion;
• an attestation;
• a penetration-test result;
• a vulnerability assessment;
• an incident-response determination;
• a compliance determination; or
• a guarantee that any control, framework, or service is appropriate for a particular organization.

References to security frameworks, standards, laws, regulations, insurance requirements, or industry practices are general information only.

Consult qualified legal, regulatory, insurance, accounting, and technical professionals regarding your particular circumstances.

7. No Guaranteed Results

Technology and cybersecurity involve changing risks, dependencies, third-party systems, human behavior, and threats that cannot be eliminated completely.

The website does not promise or guarantee:

• complete security;
• prevention of every incident;
• uninterrupted operation;
• error-free systems;
• guaranteed compliance;
• successful certification;
• successful audit results;
• cyber-insurance approval;
• recovery of every file or system;
• a particular response time;
• a particular service level;
• compatibility with every environment;
• continuous website availability; or
• any particular business outcome.

Any binding performance, response, availability, recovery, or service commitment must appear in an applicable written service agreement.

8. Public Form and Sensitive Information

The public consultation form is intended only for preliminary business inquiries.

Do not submit through the public website:

• passwords;
• authentication credentials;
• private encryption keys;
• access tokens;
• Social Security numbers;
• government identification numbers;
• payment-card information;
• financial-account information;
• medical or healthcare information;
• protected employee records;
• detailed security logs;
• exploit code;
• vulnerability details that could enable unauthorized access;
• customer data belonging to another organization;
• regulated data; or
• other sensitive operational information.

The public website and consultation form are not approved secure channels for incident reports, emergency requests, vulnerability disclosure, production credentials, regulated information, or confidential customer data.

Existing customers must use the communication and support methods established in their service agreements.

If you believe an active security emergency exists, use the response procedures established by your organization and its authorized providers. Do not rely solely on the public website.

9. Accuracy of Submissions

You agree that information you submit through the website will be accurate to the best of your knowledge.

You may not:

• impersonate another person or organization;
• misrepresent your authority;
• submit information you are not authorized to disclose;
• provide another person’s personal information without an appropriate basis;
• submit misleading or fraudulent requests; or
• use the form to test, probe, disrupt, or abuse QuickGuard360’s systems.

QuickGuard360 may decline, block, remove, or investigate submissions that appear fraudulent, abusive, malicious, unlawful, or unauthorized.

10. Acceptable Use

You may use the website only for lawful purposes.

You may not:

• violate any applicable law or regulation;
• attempt unauthorized access to the website, servers, accounts, databases, or connected systems;
• probe, scan, or test vulnerabilities without prior written authorization;
• bypass authentication, authorization, rate limits, access restrictions, or security controls;
• interfere with the operation or availability of the website;
• introduce malware, malicious code, harmful files, or destructive instructions;
• conduct denial-of-service activity;
• scrape or harvest personal information;
• send spam or automated abusive submissions;
• use bots or automated systems in a manner that creates unreasonable load or disruption;
• misrepresent the origin of a request;
• infringe intellectual-property, privacy, publicity, confidentiality, or other rights;
• use website content to create a misleading competing representation;
• frame or mirror the website in a deceptive manner; or
• assist another person in prohibited conduct.

Ordinary search-engine indexing and standard browser use are permitted, subject to applicable technical controls.

11. Security Research

QuickGuard360 does not grant authorization through these Terms to perform penetration testing, vulnerability scanning, exploitation, social engineering, denial-of-service testing, credential testing, or other intrusive security research against the website or related systems.

A person seeking authorization for security research must first obtain express written permission defining the approved systems, methods, timing, contacts, and reporting requirements.

Do not send vulnerability details capable of enabling misuse through the public consultation form.

12. Intellectual Property

Unless otherwise stated, the website and its original content—including text, design, graphics, illustrations, logos, branding, layout, and software—are owned by or licensed to QuickGuard360 and are protected by applicable intellectual-property laws.

QuickGuard360 grants you a limited, revocable, nonexclusive, nontransferable right to access and use the public website for lawful informational and business-evaluation purposes.

You may print or save reasonable portions of public content for internal business evaluation, provided that you do not:

• remove attribution or proprietary notices;
• republish substantial portions as your own;
• sell or sublicense the content;
• use the content to misrepresent an affiliation;
• create confusingly similar branding; or
• use the content in violation of law.

Third-party names, marks, products, and services remain the property of their respective owners. Their appearance does not necessarily indicate endorsement, sponsorship, partnership, or affiliation.

13. Feedback

If you voluntarily provide ideas, suggestions, or general feedback about the website or QuickGuard360’s services, you grant QuickGuard360 a nonexclusive, worldwide, perpetual, irrevocable, royalty-free right to use, reproduce, modify, and incorporate that feedback without payment or attribution.

This provision does not apply to:

• information protected by a signed confidentiality agreement;
• confidential customer information;
• personal information governed by the Privacy Policy;
• regulated information; or
• materials you are not authorized to provide.

Do not submit confidential business ideas through a public website form if you expect them to remain confidential.

14. Copyright and Intellectual-Property Concerns

If you believe material on the website infringes your copyright or other intellectual-property rights, contact:

privacy@quickguard360it.com

Include sufficient information to identify:

• the protected work;
• the allegedly infringing material;
• the location of that material;
• your contact information;
• the basis for your claim; and
• your authority to submit the request.

Do not send sensitive identity documents unless QuickGuard360 requests an appropriate verification method.

This contact process does not represent that QuickGuard360 has registered a designated agent under the Digital Millennium Copyright Act.

15. Third-Party Services and Links

The website may link to third-party services such as:

• scheduling platforms;
• support portals;
• email providers;
• analytics providers;
• social networks;
• reference materials; or
• other external websites.

QuickGuard360 does not control third-party services and is not responsible for their availability, content, security, accessibility, terms, or privacy practices.

A link does not necessarily constitute endorsement, sponsorship, partnership, certification, or warranty.

Your use of a third-party service is governed by that provider’s terms and privacy practices.

16. Website Availability and Changes

QuickGuard360 may modify, suspend, restrict, or discontinue any public website feature at any time.

QuickGuard360 does not guarantee that the website will always be:

• available;
• uninterrupted;
• current;
• complete;
• compatible with every browser or device;
• free from errors; or
• free from harmful components introduced by third parties.

QuickGuard360 may correct errors and update content without prior notice.

17. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

QUICKGUARD360 DISCLAIMS ALL WARRANTIES REGARDING THE PUBLIC WEBSITE, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND SECURITY.

QUICKGUARD360 DOES NOT WARRANT THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS OR THAT ACCESS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

THIS SECTION DOES NOT DISCLAIM WARRANTIES OR RIGHTS THAT CANNOT LAWFULLY BE DISCLAIMED.

18. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, QUICKGUARD360 AND ITS PERSONNEL, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THE PUBLIC WEBSITE.

THIS INCLUDES, TO THE EXTENT PERMITTED BY LAW, LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, EVEN IF THE POSSIBILITY OF SUCH DAMAGES WAS KNOWN OR FORESEEABLE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, QUICKGUARD360’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE PUBLIC WEBSITE WILL NOT EXCEED THE GREATER OF:

• $100; or
• the amount you paid specifically to access or use the public website during the 12 months before the event giving rise to the claim.

The public website is currently made available without a website access fee.

These limitations do not apply to liability that cannot legally be limited or excluded.

Liability arising under a signed service agreement is governed by that agreement rather than this website provision.

19. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless QuickGuard360 and its personnel and contractors from third-party claims, liabilities, damages, judgments, losses, and reasonable expenses, including reasonable attorneys’ fees, arising from:

• your unlawful or unauthorized use of the website;
• your material violation of these Terms;
• information or material you submit without authorization;
• your infringement of another person’s rights;
• malicious activity conducted by or through you; or
• your misrepresentation of identity or authority.

QuickGuard360 will provide reasonable notice of a covered claim when practicable.

QuickGuard360 may control the defense or settlement of a covered claim, provided it does not agree to an admission of wrongdoing by you without your consent.

This section does not require indemnification where prohibited by applicable law.

20. Restriction or Termination of Access

QuickGuard360 may restrict or terminate access to the website when reasonably necessary to:

• prevent abuse;
• protect security;
• investigate suspected unlawful conduct;
• enforce these Terms;
• comply with legal obligations; or
• protect QuickGuard360, its customers, service providers, or others.

Provisions that by their nature should survive termination will survive, including provisions addressing intellectual property, feedback, disclaimers, liability, indemnification, governing law, and disputes.

21. Privacy

QuickGuard360’s collection and handling of personal information through the website is described in its Privacy Policy.

The Privacy Policy is incorporated into these Terms by reference for purposes of explaining website data practices.

If these Terms conflict with the Privacy Policy concerning the handling of personal information, the Privacy Policy controls to the extent of that conflict.

22. Electronic Communications

When you communicate with QuickGuard360 electronically, you consent to receiving responses and notices electronically where permitted by applicable law.

Electronic communications may satisfy legal requirements that a communication be in writing when applicable law permits.

Nothing in this section requires QuickGuard360 to accept contractual terms, service orders, amendments, incident notices, or other legally significant communications through the public website unless QuickGuard360 expressly agrees to that method.

23. Governing Law

These Terms and disputes arising from the public website are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

These Terms do not waive rights or remedies that cannot lawfully be waived.

24. Venue and Disputes

Before filing a lawsuit concerning the public website, the parties are encouraged to send written notice describing the dispute and allow a reasonable opportunity for informal resolution.

Notices to QuickGuard360 may be sent to:

privacy@quickguard360it.com

or:

Unless applicable law requires otherwise, any lawsuit arising from or relating to the public website or these Terms must be brought exclusively in:

• the state courts located in Denton County, Texas; or
• the federal courts with jurisdiction over Denton County, Texas.

Each party consents to personal jurisdiction and venue in those courts.

These Terms do not require arbitration and do not include a class-action waiver.

A signed service agreement may contain different dispute procedures governing services provided under that agreement.

25. Changes to These Terms

QuickGuard360 may update these Terms when the website, business practices, or legal requirements change.

The revised Terms will be posted on this page with an updated effective date.

Changes apply prospectively from the stated effective date unless applicable law or an express agreement permits otherwise.

If a material change requires additional notice or consent under applicable law, QuickGuard360 will provide that notice or request consent.

26. Severability

If a provision of these Terms is found unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or severed if necessary.

The remaining provisions will remain in effect.

27. No Waiver

A failure or delay by QuickGuard360 in enforcing a provision of these Terms does not waive the right to enforce that or another provision later.

A waiver is effective only if made in writing by an authorized representative of QuickGuard360.

28. Assignment

You may not assign or transfer your rights or obligations under these Terms without QuickGuard360’s prior written consent.

QuickGuard360 may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or transfer of the website or relevant business operations, subject to applicable law.

29. Entire Agreement for Website Use

These Terms and the incorporated Privacy Policy constitute the entire agreement concerning use of the public website.

They do not replace or modify a signed service agreement, statement of work, confidentiality agreement, data-processing agreement, or other written contract.

30. Contact

Questions or notices concerning these Terms may be directed to:

Email: privacy@quickguard360it.com